Refund policy
At Tyger Creative, all items are custom and made to order specifically for you. This includes both personalized and non-personalized products.
Because each item is produced on demand, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Damaged or Incorrect Items
We want to make sure you receive your order as expected. If your item arrives damaged, defective, or incorrect due to an error on our part, please contact us within 7 days of delivery. Include your order number and photos clearly showing the issue.
Once reviewed, we will work with you to provide an appropriate replacement or resolution.
Please Review Your Order Carefully
Before completing your purchase, please double-check all selections, including:
- Size
- Color
- Design
- Personalization, names, numbers, or other custom details
- Shipping information
Tyger Creative is not responsible for incorrect selections or information submitted at the time of purchase.
Production Time
All products are made to order. Please allow approximately 15–20 days for production and shipment. Production and delivery times may vary during high-volume periods.
By completing your purchase, you acknowledge and agree to this Return & Refund Policy.